Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Gil Rickards

Friendly, helpful staff. Going back for service and MOT this week.

Kelly Moore

Excellent service at Soverign, very friendly, car fixed within the hour at a great price. Cannot fault, would definitely recommend and i will be returning. Ps another mechanic told me it wasn't a battery fault, it clearly was to Soverign and fixed straight away.

Chris James

Very helpfu and friendly staff excellent job done thank you

Christine Revell

Ive been going to sovereign garage for a few years now and the service is great. As a woman on her own and no knowledge of cars and repairs I can always rely and trust them with any repairs and advice

Andrew Lester

I have used Sovereign for over 3 years for all repairs, services and issues with our cars. Steve and the team offer a professional service at a very reasonable price and will go above and beyond in delivering their services. Any repairs or work will be discussed and agreed with you in advance. Would recommend them to all.

Eric Farnworth

A quick job at a good price. Been using Sovereign for over 20 years. Great service with labour prices a fraction of main dealers

leewhitehouse90

Always a great service from Neil and the team, nothing is ever too much trouble and all the vehicles are very well looked after.
Wouldn't go anywhere else in Staffordshire

TIGGY

I would recommend these guys if you want a car , with helpful assistance and a great personal service thank you guys.

Karon

I brought a car from here, and my experience with this company was excellent. I had the car for a month now and seems to be running good.
I had an issue with the key, called and was sent a new key for the car. I would recommend these if looking for a new car.

Annette S

Honestly the nicest and most honest people your meet. Wouldn't take my car anywhere else.

Anya Dellicompagni

Fantastic service from Neil and the team every time! I wouldn't go any where else!

Ange Edgar

Excellent with an outstanding professional team. Excellent customer service thank you

Christine Fogerty

I bought a car very good friendly service received from Wayne would recommend thankyou

Martyn Jupp

Great service by really great lads. They are excellent value for money. Highly recommended

Chris Cook61

First class service. Was due to depart for Wales this morning but car would not start. Let me borrow a battery booster starter pack. Got car to garage new battery required fitted and programme of vehicle sorted and in Wales for 1:00 PM. Many Thanks

Gixer Dave

Would definitely recommend. Had an oil leak from our DS3 and previous garage was suggesting engine out and up to £1000. Neil booked us in and charged for 30 mins work. Showed me the leak, told me the part required-cost £3.98 and for a total of £35 no more drip tray required on the now drive.

Marie Hillman

I can't fault Sovereign Cars, I have purchased several cars over the years and always received great service.
The service department today have well and truly looked after me. I cannot thank them enough! They pulled out all the stops to help me. I am so very grateful.
I HIGHLY RECOMMEND THIS GARAGE

lisa yu

Our association with Sovereign may be considered as a fate. We live In Manchester and have already spent more than £600 in the local Williams MINI and Halford for service and maintenance. But only within a month of the service, while we were driving on the highway near Stafford, the car had some mechanical issues.

Initially, we wanted to go to another Garage from Stafford (recommended by Google). Surprisingly, the Garage suggested we go to Sovereign.

We very much appreciate the professionalism and honesty of the team from Sovereign. They never wanted to charge us a penny more, so we have no hesitation to drive over an hour from Manchester to fix our car here.

Unfortunately, we don't have any friends in Stafford to recommend them to use your service, but we definitely will be back for MOT, service etc. THANK YOU SO MUCH everyone from the Sovereign team!

Gareth Horwell

Ive used this garage ever since I've owned a car, and they've never done me wrong.
Always remember my name from when I walk in the door, and detailed descriptions of the work I've needed doing when I've wanted it.
They always accommodate around you, providing updates if requested and I've never needed to go back to them because of mistakes made.
Even if i pop in for a quick query, its normally straight on the ramp if necessary, or the quick fix is done there and then, they'll always look after you.
Top quality service and customer service, i'll never go anywhere else.

Antony Guzy

I have been taking my personnel vehicle to sovereign for over 5 years. they always offer a great personnel, professional service at a more than reasonable price. no work is ever done without consultation and approval. I can not recommend them highly enough.

Eve Radley

I wouldn't take my car anywhere else. I've been using Steve, Neil and the rest of the team for over 10 years for all my car requirements. They are always so honest and explain everything to me in a way that I understand meaning I can make an informed decision as to what work I instruct them to carry out on my behalf.

neil robinson

Great Service from all the lads at Sovereign cant recommend them enough

David Longdon

Awesome, couldn't fault the service, Steve is amazing, couldn't be more informative and helpful.

Kieren Heaney

Great set of lads in the garage. Went above and beyond on the repairs to my berlingo. Can't fault them

Carmen D'Arcy

Extremely happy with the service dept. at Sovereign. Steve and Neil are always obliging and helpful. Very happy to recommend them.

sharon mcintyre

What a great place to buy a car Paul and Wayne are gentlemen I bought a car and love it Wayne sorted all my paperwork would definitely highly recommend this place you will get great deal for very frein helpful gentlemen

Jean-Marie Penny

Very efficient. Great service and given all the time we wanted to check the car out before driving away.

Carole Franks

Brilliant friendly service, honest and professional. Always have my car MOT done here and I can trust any advice they give me. My car recently had a flat battery so I called them to see if they could help. One of their mechanics called on his way home from work, in the cold and the dark, and fixed it for me.
That's customer service at it's best.

Andy Mannering

I've been taking my cars to sovereign for years they are great, always try to help quickly if you have a problem...even on a weekend! Will always use them best garage in stafford

Jeff Smith

Excellent service yet again, have used these guys for some years now and they never cease to amaze me with their total professionalism and good work ethic.Would not hesitate to recommend these guys to anyone.
Spot on Steve & Neil

Therasa Ruttledge

This is a friendly, helpful and reliable garage. IV used them for years

Garry Oreilly

Excellent service, all staff went
above and beyond (especially Wayne) to ensure the vehicle we were buying was in the best condition possible before we were aloud to collect, we highly recommend sovereign car Centre

Emma Hale

What can I say after having a traumatic experience purchasing a car from another garage and having to return after 2 days to get a refund.... I then found my new mini at sovereign car sales paul was amazing sympathetic and helped me find confidence in purchasing my new car he went above and behind with the sale and did everything I asked of them.... 2 weeks in a car is running well THANKYOU PAUL and sovereign motors x

Barrie Bailey

Once again 5 stars all round, great customer service and you leave feeling confident you've chosen the right guys for the Job...

Always used this garage for an Mot or service and never failed to disappoint.

All I can say is keep up the good work!

William Paul Rogers

I have used Sovereign car centre for many years. In all of the time and the many occasions I have used their services they have been excellent.
For servicing, MOT'S, completely honest advise,
Which includes not trying to get you to have work done that is not necessary, something you can't say for all in the motor trade.
I can completely recommend the team at Sovereign.

David Horne

Great service and work as usual. Fitted us in very quickly and we're back on the road straight away. Always very friendly staff and fair prices. Thanks

Sarah Evison

A very pleasant experience in buying a car and part exchanging my old banger
Really efficient and helpful staff. Spoke with Paul and agreed the terms on one day and returned the next day where Wayne took me through all the paperwork, arranged the tax and changed owners on my old car.
Highly recommend this company if you are looking for a high quality second hand car

Graham Kenny

Sorted my van problem in no time and did not charge. Great service.

Jeff Guest

Many thanks to Wayne and Steve who bent over backwards to make sure I was happy. Wayne let me drive 5 Minis before I made my decision and nothing was too much trouble. When I FINALLY made up my mind he and Steve got my car MOT'd and serviced on a Saturday morning even though they were busy.
Nothing was too much trouble for them and I love my new MINI. Thanks guys.

Ben Alves

Good quality and prices. Great customer service and such an honest garage.. Very trustworthy

Chad Howden

Absolutely fantastic on the spot Service, got me diagnosed within 20 minutes of my un-announced arrival and back on the road within the hour. Sovereign Car Centre was recommended to me and I was extremely impressed by their professionalism in the Service Department. Will be going back for all of my car requirements from now on.

0004126

Excellent customer service, much more than you would expect from a main dealer

Emma Anslow

Neil and the team are always Friendly and Helpful! Need anything sorting give them a call !

Emma
Stafford Towbars

Alan Preece

Always provide solid and reliable service and advice.

Tom

Great service and even though i was late they still managed to keep my appointment! Would definitely recommend!

mark smith

I've had 4 or 5 cars from here over the years and I've payed that little bit more for them but I've always had a good motor from them. And I would buy off them again. It takes a lot to impress me and these have.....

Stephen Wilkes

Friendly service with a smile. Buugh a car for my mother in law. £3000 Hyundai i10. Paul that we dealt with wos friendly and not at all pushy. Would recommend.

Jordan Russell

Took my car here a handful of times now. Absolute life savers. Very good prices, and fixed my car recently on very short notice- very committed to the job. Definitely recommended

Adam Anslow

Great bunch of chaps in the service reception and workshops, always willing to help with any problems or advise I've needed.
They have fantastic focus and dedication in customer service would recommend to anyone.

Rachel Endsor

Bought a car from here. Paul the salesman could not have been more helpful! Car was mot'd and valeted before being delivered to my house, earlier than planned as i needed the car! Lovely vehicle. Would recommend this place, cars for any budget.

Mike Day Phone

The servicing guys here are brilliant! They are sensible when parts replacement will be required soon, advising driver to pop back in, say, 2,000-3,000 miles and they would check the wear again. Service reception are very good and will try and squeeze you in if possible when something needs urgent attention. I have been going here for many years and trust them to be honest and professional!

Laurie Pallister

I have always found Sovereign to be very helpful, providing a good service. Neil is a very decent person to deal with.

Steve Jones - Stafford

The team at Sovereign Stafford really helped my family in sourcing our next used Car. We are local to Stafford and we would definitely recommend the garage if you are looking for a used car or wanting to service your vehicle. A job well done and thank you Sovereign!